Privacy Policy

SECTION 1 – PURPOSE

We may use information from the data we collected, our interactions with you and from certain third parties, to aid us in providing quality products and services. 

SECTION 2 – PAYMENT

We are committed to the confidentiality of your information.

We accept payment using PayNow and via Bank Transfer.

All transactions are done securely via our payment gateway. We do not have access to any of your Credit or Debit Card information.

The transfer of the purchase details from our site to our payment gateways is encapsulated using an encrypted and digitally signed protocol. This uses a secure combination of standard methods to ensure that the information passed is secure and tamper-proof.

SECTION 3 – DATA COLLECTION

We will collect your data when you make a purchase with us. When you make a purchase on the Site, as part of the buying and selling process, you may be requested to provide personal data such as, but not limited to, the following,

  1. i) Full Name;
  2. ii) Address(es);

iii) Contact details, including telephone number or email address

We may also collect your data through your interactions with our website to improve our products and services.

SECTION 4 – USAGE OF DATA

Your data will enable us to fulfil your order and to notify you about important functionality changes and for statistical or survey purposes to improve this website and our services to you. We may also send you (from time to time by email) information about products and services and details of promotions and special offers from Monroe. If you do not wish to be contacted for these purposes, please contact us at info@monroe.com.sg.

SECTION 5 – SECURITY

We are committed to protecting your privacy. To protect your personal information, we take reasonable precautions to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.


SECTION 6 – DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms & Conditions.

SECTION 7 – COOKIES

When you visit our website, we may assign your computer one or more “cookies.” By accessing our website, you agree that we can place cookies on your device. A cookie is a small text file that contains information that can later be read by us to facilitate your access to our website, gather statistical data, and personalize your online experience.

We currently use cookies on our website for purposes including, but not limited to, detecting your web browser’s multimedia capabilities, tracking promotional advertisements that we have displayed to you and providing a unique identifier to your computer so that we can generate statistics regarding website usage.

Most browsers automatically accept cookies, but you can modify your browser setting to decline cookies. Generally, you can remove these cookies by following directions provided in your Internet browser’s “help” file. If you choose not to allow us to place a cookie on your computer, you may be restricted from some services and some of the interactive features offered on our websites may be similarly restricted or rendered inoperable.

SECTION 8 – LINK TO THIRD PARTY SITES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the way your personal information will be handled by these providers.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

SECTION 9 – INDEMNITY

You agree to indemnify, defend and hold harmless Monroe, its third-party vendors, manufacturers, agents, distributors, corporate affiliates, officers, directors, and employees from and against any and all claims, actions, demands, liabilities, costs and expenses, including, without limitation, reasonable attorney’s fees, (a) made by any third party due to or arising out of any Content Submitted, posted, or otherwise provided by you to the Network, Monroe and/or its third party licensors, licensees or advertisers, and/or (b) resulting from your breach of any provision of these Terms of Use, any warranty you provide herein, or otherwise arising in any way out of your use of the Network or purchase of the products or services therefrom. Monroe reserves the right to take exclusive control and defense of any such claim otherwise subject to indemnification by you, in which event you will cooperate fully with Monroe in asserting any available defenses.